Privacy Policy
This Privacy Policy explains how West Wales Web Design, a trading name of Padlock Digital LTD (“we”, “our”, “us”), collects, uses, and protects your personal data when you visit our website (www.westwaleswebdesign.co.uk) or use our services.
We are committed to protecting your privacy and complying with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
1. Who We Are
West Wales Web Design
Trading name of Padlock Digital LTD
Company Number: 13406407
Registered Address: 69 Glebelands, Hakin, Milford Haven, Pembrokeshire, SA73 3QU
Email: info@westwaleswebdesign.co.uk
Phone: 01646 839059
2. Information We Collect
We may collect the following types of information:
Personal Information – Name, email address, phone number, billing address, business name, and other details you provide via forms, emails, or phone calls.
Technical Information – IP address, browser type, device type, pages visited, and other analytics data collected through cookies (see our Cookie Policy).
Service Information – Details relating to website projects, hosting accounts, domain names, and payment records.
3. How We Use Your Information
We process your personal data for the following purposes:
To provide our services (website design, hosting, domain registration, maintenance)
To manage billing, invoicing, and payments
To communicate with you about your project or enquiries
To send occasional updates or marketing communications (only if you have opted in)
To improve our website and services using analytics data
To comply with legal and regulatory requirements
4. Legal Basis for Processing
We process your personal data on the following legal bases:
Contract – When processing is necessary to deliver the services you have requested.
Consent – When you have agreed to receive marketing communications.
Legal Obligation – When required to comply with laws or regulations.
Legitimate Interests – For business improvement and fraud prevention.
5. Sharing Your Information
We do not sell your personal data. We may share your information with:
Service providers such as hosting companies, payment processors, and domain registrars.
Professional advisers (e.g., accountants, legal advisers).
Authorities where required by law.
All third parties we work with are required to protect your data in line with UK GDPR.
6. Data Storage & Security
We store your data securely using password-protected systems, encrypted transfers, and reputable third-party providers.
We retain personal data only for as long as necessary to fulfil the purposes outlined in this policy or as required by law.
7. Your Rights
Under UK GDPR, you have the right to:
Access your personal data
Request correction of inaccurate data
Request deletion of your data (“right to be forgotten”)
Object to or restrict processing
Request data portability
Withdraw consent (where processing is based on consent)
You can exercise these rights by contacting us using the details in Section 1.
8. Third-Party Links
Our website may contain links to other websites. We are not responsible for the privacy practices of those sites and encourage you to read their policies.
9. Updates to This Policy
We may update this Privacy Policy from time to time. The latest version will always be available on our website with an updated “Last Updated” date.
10. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
West Wales Web Design
Trading name of Padlock Digital LTD
Email: info@westwaleswebdesign.co.uk
Phone: 01646 839059
Website: www.westwaleswebdesign.co.uk